DCS Service Request

Please complete the following information so we can assist you:

Name(Required):

Address(Required):

City(Required):

State(Required):

Zip(Required):

Phone:

Best time to phone:

Email(Required):

Your problem affects (check all that apply):

DCS TIU

DCS AIU

DCS Remote

Locomotive:

Locomotive Item Number

Locomotive Description

Locomotive Roadname

Date DCS purchased(Required - 1/11/2001 format):

DCS Software version (appears when the remote is first powered up - ie: Version 1.97):

Transformer type used:

Size of layout:

Number of lockons:

Track Quality Reading (found when using DCS track signal feature - see chapter 6):

Description of problem(Required):