DCS Service Request

You'll find trouble shooting tips on DCS by clicking here. Please review them prior to contacting M.T.H. Service. If the trouble shooting tips do not resolve your problem, Please complete the following information so we can assist you:

Name(Required):

Address(Required):

City(Required):

State(Required):

Zip(Required):

Phone:

Best time to phone:

Email(Required):

Your problem affects (check all that apply):

DCS TIU

DCS AIU

DCS Remote

Locomotive:

Locomotive Item Number

Locomotive Description

Locomotive Roadname

Date DCS purchased(Required - 1/11/2001 format):

DCS Software version (appears when the remote is first powered up - ie: Version 1.97):

Transformer type used:

Size of layout:

Number of lockons:

Track Quality Reading (found when using DCS track signal feature - see chapter 6):

Description of problem(Required):